FAQs

FREQUENTLY ASKED QUESTIONS

Where do I find the Zoom links for my classes?

LECTURE KAJABI REGISTRATION

Log in on your LMS and open the module title ZOOM Training Schedule
Select the lecture that you want to attend and complete the attendance registration form on the next screen. The order of the lectures is Platform Training, CFD lectures, FOREX lectures and Trading Room
Complete the lecture attendance registration on the next screen 10 minutes before the class starts to make sure that you are on time. After completing the attendance registration, you will see a link that you must click on to enter the waiting room for the class
You can also complete the lecture registration anytime during the day to receive an email from ZOOM with a Join Meeting button below the class dates and times
Platform Training, CFD Lectures and FOREX Lectures are presented Monday to Friday at 18:30 and Saturday at 9:30

How do I access my learning management system (Kajabi)

TO LOG IN ON A MOBILE DEVICE

Open the app store (App Gallery for Huawei, App store for iOS, and Google PlayStore for Android) on your mobile device and install the Kajabi app
Once the app has opened, click on “Get Started”
On the next screen, enter the email address you used when you registered as a student and click on “Next” at the top right-hand corner of the screen
On the next screen, click on the button “Open Email App”. It will automatically take you to the inbox for your emails
IMPORTANT Make sure that you see the inbox for the email address that you used when you signed up as a student
Open the email you received from Kajabi Support and click on the blue block “Confirm Email Address”
On the next screen you will see a message to confirm that your email has been confirmed, click on the blue button “Open Kajabi App”
·On the next screen, click on “Select Your Sites”. It will divert you back to the Kajabi App
On the next screen, click on Stock Market College
On the next screen you select the course that you signed up for, which will then open the list of study modules

How do I access my learning management system (Windows)

TO LOG IN ON A COMPUTER

Go to the student login page Click Here
Use the email address you registered with and the password you created when you enrolled as a student

How do I reset my learning management system password?

If you have forgotten your password, follow the steps below to create a new one:

Go to the LMS login page https://www.stockmarketcollege.com/login
Click on Forgot Password
Type in the email address you registered with as a student and click on Send Recovery Info
Open the email you received from Stock Market College and click on the link to reset the password
Create a new password and click on Submit

What is my SMC purchase contract account balance?

You can obtain you balance by speaking to our Credit Control department, using our LiveChat facility or email them on: [email protected] or [email protected]

Which lecture should I attend first?

ONLINE LECTURE ACCESS

We recommend platform training, then CFD’s followed by Forex. We discourage jumping around. It is best to complete a category eg CFD’s before moving on to the next category. Classes are offered Monday to Saturday which means should you miss a class on a Tuesday, you may catch up the following Tuesday.
Log in on your LMS and open the module title ZOOM Training Schedule (on a computer, scroll to the bottom of the page and click on page two)
Select the lecture that you want to attend and complete the registration form on the next screen. The Kajabi app will have a link “Click Here” that you must use to open the registration form. The order of the lectures is Platform Training, CFD lectures, FOREX lectures, and Trading Room.
Platform Training, CFD Lectures, and FOREX Lectures are presented Monday to Friday at 18:30 and Saturday at 9:30

I own the Tools for the Smart Trader course, how do I upgrade to the Financial Markets Education Course?

Contact Support via the LiveChat or email [email protected]

May I request a personal mentoring session with a lecturer?

Once you complete the course and receive your Certificate of Completion, you are entitled to a 1 hr mentor session.

Note that you are at any time able to contact a lecturer or Trading Support via our LiveChat facility for any assistance.

I have a question about my student fees, who should I contact?

You may contact our Credit Control Department via LiveChat or email [email protected]

What type of certificate will I receive upon successful completion of my studies, and how is it delivered?

You will receive a Certificate of Completion via email. This will only happen once all your submissions have been submitted and passed, quizzes completed and passed and modules marked as complete.

What is the class schedule for the upcoming week or month?

Please refer to the Events tab on the website for the latest class schedule information

https://www.stockmarketcollege.com/Events

Didn't find what you're looking for? Contact us via the LiveChat

We are here to support you!

TRADING SUPPORT Monday - Friday 08:00 - 16:30
TECHNICAL SUPPORT Monday - Friday 08:00 - 18:30 | Saturday 08:00 - 16:30